excursions

Excursions

Excursion services designed to satisfy people’s needs in communication with spiritual and moral values, in gathering of knowledge, including professional knowledge, in the conditions of free choice of objects, methods and means of such communication. General requirements to excursions may be divided into compulsory and recommended ones. The compulsory requirements include: safety of sightseers, safety […]

transport and tourism

Transport used for travelling and tourism

It’s really hard to imagine any tourist activity without the necessity to use transport. Transport services are among the most important ones within the structure of a tourist product. It is connected with the fact that all tourist routes (except the pedestrian ones) presuppose the availability of vehicles for transportation to a recreational facility or […]

Major hotel services

Major hotel services

The major hotel services are: reception, reservation, settlement, consumer service and distribution of hotel room capacity. The reception service is often referred to as the “heart” or the “nerve center” of the whole hotel. This department is contacted by the customers most often as this is the place where everybody goes with all kinds of […]

classification of hotels

Classification of hotels

Hotels are usually classified in accordance with different criteria. The most widely used are the following criteria: level of comfort; number of rooms, functional purpose; location, nutrition, duration of staying and some others. The level of comfort is probably the most important factor taken into account by all tourists when buying a tour. This criterion […]

Accommodation

Accommodation

Accommodation of tourists is probably the most important part of the tour as it ranks first among the complex of services provided by tour operators and travel agencies during a trip and is an integral part of any tour. You wouldn’t probably be very excited if you find out that your tour includes only transportation […]

Promotion of tours

Promotion of tours

Promotion is an important set of measures aimed at the sale tours. Such methods may include advertising in mass media (newspapers, television, internet, and radio), participation in specialized exhibitions, fairs, organization of information centers, production of catalogues, booklets, and so on. Advertising activities of a tourist company may be supported by other types of efforts […]

tour

Tours

The result of the activities of various tourist enterprises in the form of certain services or their complex intended for sale at the market is called a tourist product. Depending on the specific character of an enterprise such product can be offered in a certain form depending on the preferences and the needs that the […]

tourist services

Tourist services

Tourism as a human activity and as a separate industry is nothing but selling services to the end consumers. These services are called tourist services. In the wide sense any tourist service may be regarded as a certain tourist product, i.e. the result of labor having a certain use value. Tourist services are an expedient […]

travel agencies

Tour operators and travel agencies

Usually a tour operator is a comparatively large company in comparison with a travel agency. It has its main office and several subsidiaries in order to offer their services to more potential customers. Many big tour operators have subsidiaries in different countries. Irrespective of the number of subsidiaries a tour operator usually concludes agent agreements […]

tourist industry

Tourist industry

Generally speaking, tourist industry is an industry of providing tourist services to customers. It’s a complex system of companies, organizations and institutions of both the productive and non-manufacturing sphere of economy that provide production, distribution, exchange and consumption of the tourist product, development and usage of tourist resources and creation of the material and technical […]